FAQ
Frequently Asked Questions
Everything you need to know about LITAI, our furniture collections, customization services, production process, and international delivery. If you can’t find the answer you’re looking for, our team will be happy to assist you.
ABOUT
About LITAI
Who is LITAI?
LITAI is a premium solid wood furniture brand based in Foshan, China. Inspired by Eastern aesthetics and contemporary living, we create timeless furniture for luxury residences, interior designers, hospitality projects, and global furniture partners.
What makes LITAI different?
LITAI combines original design, premium solid wood materials, refined craftsmanship, and contemporary Eastern aesthetics. Rather than following trends, we create furniture designed to remain beautiful and functional for generations.
Where are you located?
Our showroom and production facilities are located in Foshan, Guangdong, one of the world’s leading furniture manufacturing regions. Visitors are welcome by appointment.
PRODUCTS
Products
What types of furniture do you offer?
Our collections include furniture for: Living Rooms, Dining Rooms, Bedrooms, Studies, and Tea Spaces. We also provide complete furniture solutions for residential and commercial projects.
What collections are available?
LITAI currently offers three signature collections:
• Modern North American Walnut Collection
• Ebony Contemporary Chinese Collection
• Song Aesthetics Collection
Each collection represents a unique design philosophy while maintaining the same commitment to craftsmanship and quality.
• Modern North American Walnut Collection
• Ebony Contemporary Chinese Collection
• Song Aesthetics Collection
Each collection represents a unique design philosophy while maintaining the same commitment to craftsmanship and quality.
Are all products made from solid wood?
Many of our collections are crafted from premium solid wood. Specific material information is provided on each product page. Our team can also recommend suitable materials based on your project requirements.
CUSTOMIZATION
Customization
Do you offer custom furniture?
Yes. We offer customization for selected products, including dimensions, finishes, wood species, and configurations, depending on the collection and project requirements.
Can I customize the color or finish?
In many cases, yes. Available options vary by collection and material. Please contact our team to discuss the possibilities for your project.
Can you produce furniture for hospitality or commercial projects?
Absolutely. We work with architects, interior designers, developers, hotels, and commercial clients on projects of various sizes.
ORDERS
Orders & Production
What is your production lead time?
Production time depends on the product type, quantity, and customization requirements. Our team will provide an estimated production schedule when your quotation is prepared.
Is there a minimum order quantity?
Minimum order requirements vary depending on the product and project. Please contact us with your requirements, and we’ll recommend the most suitable solution.
How do I request a quotation?
Simply contact us through our inquiry form, email, or WhatsApp. Please include details such as:
• Products of interest
• Quantity
• Project location
• Customization requirements
• Estimated timeline
This helps us prepare an accurate quotation.
• Products of interest
• Quantity
• Project location
• Customization requirements
• Estimated timeline
This helps us prepare an accurate quotation.
SHIPPING
Shipping
Do you ship internationally?
Yes. We provide worldwide shipping and support customers across international markets.
Which countries do you ship to?
We serve customers in many regions worldwide. If your country is not listed on our website, please contact us and we’ll confirm the available shipping options.
How is the furniture packaged?
Our furniture is carefully packaged using professional export packaging methods designed to protect products during international transportation. Packaging methods may vary depending on product size and shipping requirements.
Can you help arrange shipping?
Yes. Our team can assist with export coordination and shipping arrangements to make the purchasing process as smooth as possible.
PROJECTS
Design & Projects
Do you work with interior designers?
Yes. We regularly collaborate with interior designers, architects, developers, and furniture retailers worldwide.
Can you furnish an entire home?
Yes. We provide complete furniture solutions for villas, apartments, luxury residences, and hospitality projects. Our collections are designed to create cohesive living environments across multiple rooms.
Can I visit your showroom?
Certainly. We recommend scheduling an appointment in advance so our team can prepare a personalized presentation based on your interests and project requirements.
CARE
Product Care
How should I care for solid wood furniture?
To preserve the beauty of natural wood, we recommend:
• Dust regularly with a soft cloth
• Clean spills promptly
• Avoid prolonged exposure to direct sunlight
• Keep furniture away from excessive humidity or heat
• Use appropriate wood care products when needed
Proper care helps solid wood furniture maintain its appearance for many years.
• Dust regularly with a soft cloth
• Clean spills promptly
• Avoid prolonged exposure to direct sunlight
• Keep furniture away from excessive humidity or heat
• Use appropriate wood care products when needed
Proper care helps solid wood furniture maintain its appearance for many years.
Will natural wood change over time?
Yes. Solid wood is a natural material. Over time, slight color changes and subtle variations are part of the natural aging process and contribute to the unique character of each piece.
SUPPORT
Warranty & Support
Do you provide after-sales support?
Yes. Our team is committed to supporting customers before, during, and after delivery. If you have questions regarding installation, maintenance, or product care, we’re here to help.
What should I do if my furniture arrives damaged?
Although every order is carefully packaged, if shipping damage occurs, please contact us as soon as possible with photographs of the packaging and the product. Our team will work with you to find an appropriate solution.
STILL HAVE QUESTIONS?
We'd Be Happy to Help
If you couldn’t find the answer you were looking for, we’d be delighted to help. Whether you’re selecting furniture, planning a custom project, or exploring partnership opportunities, our team is ready to provide personalized support.
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